Electronic Training Policies
MDIT (Macro Development Institute for Training) is committed to providing its electronic services to its clients with the highest levels of quality and reliability. The website services are continuously provided, with adherence to the specific time frame standards for service delivery. Clients must agree to the terms and conditions for each service, as outlined in the Electronic Services Guide.
1. Assistance and Support
MDIT (Macro Development Institute for Training) provides a dedicated support section where assistance is offered to beneficiaries in a simplified and easily accessible manner. This section includes educational materials, frequently asked questions, links to specific resources to help facilitate the user experience, and a mobile-friendly version of the site to ensure easy navigation.
2. Privacy Policy and Confidentiality of Information
MDIT (Macro Development Institute for Training) commits to protecting the confidentiality of the information obtained from clients and ensures that it is used solely by authorized government entities when necessary to complete transactions in accordance with applicable laws. The institute is also committed to not disclosing or publishing any customer data except in cases required by law or to protect the rights of the institute.
3. Disclosure of Information
The institute is committed to maintaining the privacy of customers' personal data and will not disclose this information to any third party unless required by law or when necessary to protect intellectual property rights or assist in compliance with applicable laws.
4. Privacy and Confidentiality Statement
We place great importance on protecting our customers' privacy online. This policy has been prepared to ensure transparency regarding the data collected during your visit to our website and how we handle this data securely.
5. Data Required for Transaction Execution
When personal data is needed from the client, it is requested with the client's consent and solely for the purpose of fulfilling their requests, whether related to communication or providing training services.
6. Browsing
Data is collected through browsing the site only when the client voluntarily provides their information. The site does not collect any personal information from the client's computer without prior permission.
7. Disclosure of Information to Third Parties
Personal information will not be disclosed to any third party outside the website or its affiliated sites. Information will only be disclosed if ordered by a judicial or regulatory authority.
8. Amendments to the Privacy and Confidentiality Policy
MDIT (Macro Development Institute for Training) reserves the right to amend or update the privacy and confidentiality policy as needed. Clients will be notified of these amendments via the website.
9. Communication and Interaction Mechanism
The institute is committed to responding to inquiries through available communication channels, whether via email, social media, or contact numbers provided in the roles and responsibilities document.
10. Privacy and Trainee Data
The institute is committed to protecting the privacy of trainees and ensures the full confidentiality of their personal data, safeguarding it from unauthorized access. Personal information is not shared or published except in cases required by law.
11. Purpose of Collecting Personal Data
Personal data is collected from trainees for the purpose of registering them in training courses and issuing required certificates. Confirmation messages for registration are also sent to the trainees' personal numbers.
12. Financial Information Security
MDIT (Macro Development Institute for Training) ensures that all financial information is securely stored and kept confidential, with privacy terms regularly updated to provide the best service to all clients.
13. Complaints Handling Mechanism
The institute allows beneficiaries to submit complaints related to the services provided. Complaints are handled with full confidentiality, and a specific time frame is adhered to for processing them. If the complainant is dissatisfied, the complaint may be escalated to the relevant authority.
14. Beneficiary Identity Verification Systems
The institute uses an identity verification service to ensure that services are provided only to eligible individuals, confirming that the personal data submitted by clients matches their digital identity.
For Inquiries and Guidance
To contact the institute or obtain further information, you can call: +966538469359